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Total quality management
Book
Book
| Call number: | HD 62.15 P44 1995 | ||||||||
| Publisher: | Danvers, MA : boyd & fraser publishing, 1995. | ||||||||
| ISBN: | 9780877092742 | ||||||||
| Phys. Desc.: | xiii, 283 p. ; 25 cm. | ||||||||
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1 of 1 copy available at Vancouver Island University Library.
From Baldrige to the bottom line : a road map for organizational change and improvement
Book
Book
| Call number: | HD 62.15 H887 2000 | ||||||||
| Publisher: | Milwaukee, WI : ASQ Quality Press, 2000. | ||||||||
| ISBN: | 0873894731 | ||||||||
| Phys. Desc.: | xxix, 319 p. ; 24 cm. | ||||||||
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1 of 1 copy available at Vancouver Island University Library.
Vision, mission, total quality : leadership tools for turbulent times
Book
Book
| Call number: | HD 62.15 C52 1994 | ||||||||
| Publisher: | Portland, Or. : Productivity Press, c1994. | ||||||||
| ISBN: | 1563270552 | ||||||||
| Phys. Desc.: | viii, 40 p. : ill. ; 21 cm. | ||||||||
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1 of 1 copy available at Vancouver Island University Library.
Why TQM fails and what to do about it
Book
Book
| Call number: | HD 61.15 B763 | ||||||||
| Publisher: | Burr Ridge, Ill. : Irwin Professional Pub., c1994. | ||||||||
| ISBN: | 0786301406 : | ||||||||
| Phys. Desc.: | xviii, 252 p. : ill. ; 24 cm. | ||||||||
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1 of 1 copy available at Vancouver Island University Library.
Fusion management : harnessing the power of Six sigma, Lean, ISO 9001:2000, Malcolm Baldrige, TQM and other quality breakthroughs of the past century
Book
Book
| Call number: | HD 62.15 M37 2004 | ||||||||||||
| Publisher: | Fairfax, Va. : QSU Pub., c2004. | ||||||||||||
| ISBN: | 0071441344 | ||||||||||||
| Phys. Desc.: | 179 p. : ill. ; 24 cm. | ||||||||||||
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2 of 2 copies available at Vancouver Island University Library.
Essentials of total quality management
E-book
E-book
| Publisher: | New York : Amacom, c1994. |
| ISBN: | 058502605X (electronic bk.) : |
| Phys. Desc.: | x, 106 p. : ill. ; 26 cm. |
| Electronic resource: | Click here to connect to this book via NetLibrary |
The benchmarking book
E-book
E-book
| Publisher: | New York : Amacom, c1992. |
| ISBN: | 0585025983 (electronic bk.) : |
| Phys. Desc.: | xiv, 209 p. : ill. ; 24 cm. |
| Electronic resource: | Click here to connect to this book via NetLibrary |
The Quality revolution : a history of the quality movement
Book
Book
| Call number: | HD 62.15 M68 2002 | ||||||||
| Publisher: | Lanham, Md. : University Press of America, Inc., 2002. | ||||||||
| ISBN: | 0761821902 (pbk.) | ||||||||
| Phys. Desc.: | x, 255 p. : ill. ; 22 cm. | ||||||||
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1 of 1 copy available at Vancouver Island University Library.
C.E.O. seminar : Dr. Deming's four-day seminar for executives
DVD
DVD
| Call number: | HD 57.7 D73 1992 | ||||||||
| Publisher: | [S.l.] : W. Edwards Deming Institute, c1992. | ||||||||
| Phys. Desc.: | 6 videodiscs (ca. 12 hr.) : sd., col. with b&w sequences ; 4 3/4 in. (DVD) | ||||||||
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1 of 1 copy available at Vancouver Island University Library.
Managing quality
Book
Book
| Call number: | TA 190 M38 2003 | ||||||||
| Publisher: | Malden : Blackwell Pub., 2003. | ||||||||
| ISBN: | 0631236147 (pbk : alk. paper) | ||||||||
| Edition: | 4th ed. | ||||||||
| Phys. Desc.: | xxv, 519 p. 25 cm. | ||||||||
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1 of 1 copy available at Vancouver Island University Library.
